PRIVACY POLICY
This section entitled "Privacy Policy" is intended to inform you of the way in which personal information that you communicate to us, on our Site, in our hotels, or by any other means, is treated.
L'ARBOISIE is committed to handling the data you entrust to us in a transparent, confidential and secure manner.
In processing your personal data, L'ARBOISIE recognizes the importance of ensuring the protection and security of your privacy and personal data, and has established this "Privacy Policy" section in compliance with the strictest criteria for the protection of personal data, as well as any applicable regulations, including Law No. 2018-493 of June 20, 2018 and the General Data Protection Regulation (hereinafter "GDPR") that came into force on May 25, 2018.
The manner in which your personal data is processed and collected is applicable to all users of the Site and/or customers of L'ARBOISIE. We invite you to read it carefully. If you do not agree with the process implemented by L'ARBOISIE, we ask you not to communicate any personal information about yourself and to stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.
The present "Privacy Policy" section may be modified by L'ARBOISIE at any time and without prior notice, in particular due to changes in legislation. The new section will apply as of the date it is posted on the Site. By providing personal information after these changes have been made, you agree to the new section.
Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the amended Data Protection Act of January 6, 1978, L'ARBOISIE informs you of the following:
Identity of the data controller
The person in charge of processing personal data is the hotel L'ARBOISIE.
Information collected and use of your personal data by L'Arboisie
We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed ("data minimization").
Your personal data may be collected on different occasions:
Consultation of our website
During your navigation on our site, information may be recorded or read in your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (in particular IP address) allows us to monitor the volume, type and configuration of traffic using our Site in order to develop its design and layout. The information collected also allows us to improve your customer experience by sending personalized offers that are relevant to your needs.
Contact us
To contact our teams we collect the following data from the contact form:
- First and last name;
- Company name;
- Phone number;
- E-mail address;
Cookies
L'ARBOISIE, as publisher of the Website, may place a cookie on the hard drive of your terminal (computer, tablet, cell phone, etc.) when you visit our Website.
L'ARBOISIE uses cookies to allow you to share content on social networks, to offer you advertising offers in line with your tastes and to know which pages of the site are visited and how often.
For this we collect the following data:
- Navigation path taken by a visitor to our website;
- Duration of the visit on the Site or on the page ;
- The page from which the visitor leaves the Site;
- The country, region or city from which access was gained;
- Device;
- Recurring or new visitor.
Recipients of personal data
Only L'ARBOISIE is the recipient of your personal information as well as its authorized sales and marketing employees, within the limits of their respective responsibilities and in compliance with this section.
L'ARBOISIE does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that has ordered it to do so.
Security of your personal data
By providing your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. L'ARBOISIE uses all technical and organizational security measures to ensure the protection of your information, in accordance with the regulations.
However, despite all these precautions, no data transmission over the Internet is entirely secure. Consequently, any communication of your data will be carried out at your own risk and L'ARBOISIE cannot be held responsible in the event of an intrusion by third parties for whom your information was not intended.
User rights
Pursuant to Law No. 2018-493 of June 20, 2018 on the protection of personal data and the RGPD, as a data subject, you have certain rights, which can be exercised by sending an email to: reservation@arboisie-megeve.com.
These rights are as follows:
1. Right of access and communication of your personal data
You have the right to obtain from L'ARBOISIE confirmation as to whether or not your personal data is being processed and, if so, the right to access your personal data.
Upon request, L'ARBOISIE will provide you with a copy of your personal data free of charge during processing. The provision of other requested copies may incur an administrative fee.
2. Right of portability of your personal data
You have the right to receive your personal data provided to L'ARBOISIE in a structured, commonly used and machine-readable format and the right to transfer this data to another data controller.
3. Right to rectify your personal data
You have the right to ask L'ARBOISIE to correct your personal data if they are not correct.
In the event of data correction, L'ARBOISIE undertakes to communicate to each recipient to whom the corrected data has been transmitted.
4. Right to have your personal data deleted - "right to be forgotten
You have the right to obtain from L'ARBOISIE, the deletion of your personal data when one of the following reasons applies:
- Your personal data are no longer necessary for the purposes for which they were collected or processed;
- You withdraw the consent on which the processing of your personal data is based and there is no other legal basis for such processing;
- You object to the processing by virtue of the right to object and no legitimate interest justifies the processing;
- In the event that your personal data is processed unlawfully ;
Unless otherwise provided, L'ARBOISIE is not obliged to delete your personal data insofar as the processing is necessary to fulfil a legal obligation to which L'ARBOISIE is subject or for the purpose of declaring, exercising or defending a right in the event of any dispute.
In the event of the deletion of your personal data, L'ARBOISIE will notify each recipient/entity to whom the deleted data has been transmitted, unless this is impossible or involves a disproportionate effort.
5. Right to object to the collection and processing of your personal data
The exercise of this right is only possible in one of the following two situations:
- When the exercise of this right is based on legitimate reasons; or
- When the exercise of this right aims to prevent the data collected from being used for commercial prospecting purposes.
Response times
Any request for communication, portability, rectification, deletion, opposition to the processing of your personal data, must be accompanied by a photocopy of a valid identity document signed by you and mention the address at which L'ARBOISIE can contact the applicant.
L'ARBOISIE undertakes to reply to your request for access, rectification or opposition or any other additional request for information within a reasonable period of time, which may not exceed one month from receipt of your request.
Personal data breaches
In the event of a breach of your personal data, L'ARBOISIE undertakes to notify the CNIL under the conditions prescribed by the RGPD.
If you consider that L'ARBOISIE is not complying with its obligations with regard to your personal data, you may submit a complaint or a request to the competent authority. In France, the competent authority is the CNIL, to which you can send an electronic request by clicking on the following link: https: //www.cnil.fr/fr/plaintes/interne
Update: May 2025
This cookie management policy (hereinafter the "Management Policy") is offered by ARBOISIE OPCO, a simplified joint stock company with a single shareholder, with share capital of €1,000, registered in the Montpellier Trade and Companies Register under number 893380 600, with the following intra-community VAT number: FR93893380600 and whose registered office is located at Le Néos II, 130 rue de la Jasse de Maurin, 34070- Montpellier (hereinafter referred to as the "Company").
This Cookie Management Policy informs you of your rights and the choices you can make regarding the deposit of cookies when using the website :https://arboisie-megeve.com (hereinafter the "Site") published by the Company.
- Object
In accordance with Article 82 of the French Data Protection Act (Loi Informatique et Libertés) of January 6, 1978, as amended, and pursuant to the provisions of Directive 2002/58/EC of the European Parliament and of the Council of July 12, 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector, your consent as a user must be obtained prior to any action aimed at storing information or accessing information stored in your terminal equipment.
Following the provisions of Articles 4(11) and 7 of the RGPD relating to the conditions applicable to consent, the CNIL adoptedDeliberation no. 2020-091 of September 17, 2020 adopting guidelines relating to the application of Article 82 of the amended Act of January 6, 1978 to read and write operations in a user's terminal (in particular to "cookies and other tracers"), as well as Deliberation no. 2020-092 of September 17, 2020 adopting a recommendation proposing practical methods of compliance in the event of recourse to "cookies and other trackers", presenting in particular examples and best practices of concrete methods of gathering consent and implementing trackers not subject to it.
- What is a cookie?
Cookies are small files containing textual information, generally consisting of letters and numbers. They are deposited on your terminal (computer, tablet, smartphone, etc.) via your browser, by the website you are visiting.
This operation enables your devices to be recognized as soon as a connection is established between the Site's server and your browser. The main purpose of a cookie is simply to enable the Site's server to adapt the content of web pages to your personal preferences, in order to personalize your visit to the Site.
LeSite may use several types of cookies:
- Session cookies: these are temporary cookies stored in your browser's cookie file until you close it. These cookies are mandatory for certain applications or functions of the Site to function correctly.
- Persistent cookies: the Site may use persistent cookies to enhance your experience (e.g. by providing optimized navigation). These cookies remain in the cookie file of your browser for a longer period of time, depending on your browser's configuration choices. Persistent cookies allow information to be transmitted to a web server each time someone visits the Site, and can be used in particular to remember your preferences and choices for a website, or to target advertising. Persistent cookies are also known as tracking cookies.
- Internal cookies: these cookies are installed by the Site at the time of your visit in order to improve your experience.
- Third-party cookies: these cookies are installed by third parties who may be the Company's partners. A third-party cookie is a file integrated via a browser by a site other than the one you are visiting, in order to store information locally and track your visit on several sites. These cookies are not hosted on theSite.
These cookies are classified according to several types: necessary cookies used for technical purposes, audience measurement cookies, advertising cookies, social network sharing cookies, etc.
- What are cookies for?
Cookies are used for different purposes:
- Strictly necessary cookies: these are essential to the operation of the Site and enable you to access secure areas such as your shopping cart, your personal space, etc.
- Analytical or performance cookies: these cookies enable the Company to monitor the use and performance of the Site and to improve its operation, for example by identifying which pages of the Site are most frequently consulted.
- Functional cookies: these are used to remember the choices you make in order to improve your experience on the Site.
They are used, for example, to recognize you when you return to the Site, to remember the choices you have made, the items you have put in your shopping basket, etc., and to provide enhanced and personalized information about your preferences and consumption habits.
- Advertising cookies: these cookies collect information about your browsing habits in order to present you with advertising tailored to your interests. These cookies record your visit to the Site, the pages you have visited and the links you have followed, as well as your navigation outside the Site. They are also used to limit the number of times you see the same advertisement and to measure the effectiveness of advertising campaigns.
They are generally placed on the Site by third parties with the Company's permission.
- What cookies are present on the Site?
The cookies placed on the Site by the Company are the following:
Analytical cookies
- _ga (Persistent cookie - 13 months - Domain: Arboisie Opco)
This cookie is used to distinguish users and collect analytical data on site usage. - _ga_id*(Persistent cookie - 13 months - Domain: Arboisie Opco)
This cookie is used to maintain session status and track user interactions on the site. - _gcl_au (Persistent cookie - 3 months - Domain: Arboisie Opco)
Used by Google AdSense to track the effectiveness of advertising campaigns on different websites. - _gid (Persistent cookie - 1 day - Domain: Arboisie Opco)
This cookie is used to store and update a unique value for each user visiting the site. - cee (Persistent cookie - 3 months - Domain: Stape)
Used to collect analytical data on users' interactions with the site. - __hp2_id.* (Persistent cookie - 6 months - Domain: Namastay)
This cookie is used to track user interactions.
Advertising cookies
- _fbp (Persistent cookie - 3 months - Domain: Arboisie Opco)
This cookie is used by Facebook to store and track website visits for targeted advertising purposes. - NID (Persistent cookie - 6 months - Domain: Google)
Used by Google to remember user preferences and personalize ads.
Strictly necessary cookies
- fs-cc (Persistent cookie - 6 months - Domain: Arboisie Opco)
Used to store user consent preferences regarding cookies. - visid_incap_2695523 (Persistent cookie - 1 year - Domain: Synxis)
This cookie improves site security and helps protect against bot attacks.
The Company cannot guarantee that the above list of cookies is exhaustive.
The Company undertakes, as far as possible, to update it regularly and to alert you in the event of any major change concerning the deposit of cookies on the Site.
- What personal data is collected by cookies?
The cookies used on the Site collect the following personal data:
- IP address ;
- Web browser ;
- Date and time of visit ;
- Operating system ;
- Internet service provider.
- How long are the personal data collected by cookies stored?
Personal data collected via cookies on the Site is kept for a maximum of 13 months.
Cookies are stored for a maximum of 13 months.
Your choice of whether or not to accept cookies on the Site will be retained by the Company for a maximum period of 6 months.
- What are your choices?
7.1 Cookies banner
At your first connection to the Site, a banner will inform you of the use of cookies and invite you to accept or refuse their use.
Accepting or refusing the use of cookies has no effect on your browsing of the Site, with the exception of cookies that are strictly necessary for the operation of the Site or for an online communication service that you may have requested.
LeSite uses cookies to guarantee access to the Site and its important functions (necessary cookies).
These cookies do not require your consent. You are hereby informed that acceptance of these cookies is a necessary condition for access to and use of the Site, and that refusal to accept them may have potentially negative effects (normal browsing of the Site not guaranteed).
The information banner includes :
- the identity of the data controller ;
- the precise purposes of the cookies used ;
- the possibility of withdrawing your consent at any time.
In accordance with deliberation n°2020-092 of September 17, 2020 adopting a recommendation proposing practical methods of compliance in the event of recourse to "cookies and other tracers" by the CNIL, you must be able to accept or refuse the use of cookies with the same degree of simplicity.
To this end, you can click on a button to refuse the deposit of all cookies, which has the same format and is placed at the same level as the button to accept the deposit of all cookies.
You also have the option of accepting or rejecting (except for necessary cookies) the deposit of each cookie on your browser.
To ensure that your consent is free, informed and unequivocal, the banner will not disappear until you accept or refuse cookies.
No unnecessary cookies will be deposited on your browser unless you accept or reject them.
Unless you have given your prior consent, cookies will not be deposited or read:
- if you go to the Site (home page or directly to another page of the Site) and do not continue browsing: a simple absence of action cannot be considered as an expression of will on your part;
- or if you click on the link in the banner allowing you to configure cookies and, if applicable, refuse the deposit of cookies.
You can change your mind at any time by clicking on the information banner on the Site.
7.2. Settings via your web browser
You can accept the use of cookies or choose to deactivate them at any time. This is usually done via your browser.
You can set your browser to notify you when cookies are placed on your terminal and ask you to accept them or not.
Each browser's configuration is different.
It is described in your browser's help menu, which will tell you how to modify your cookie preferences.
7.2.1. If you use Mozilla's Firefox browser
Cookies - information that websites store on your computer | Firefox Support
- Click on the menu button and select "Options".
- Select the "Privacy" panel .
- Set the "Retention rules" menu to "Use custom settings for history".
- Uncheck the "Accept cookies" box.
- Any changes you've made will be saved automatically.
7.2.2. If you use Microsoft Internet Explorer
Delete and manage cookies
- Click on the Tools button, then on "Internet Options".
- Click on the "Privacy" tab, then under "Settings", move the cursor up to block all cookies or down to allow all cookies, then clickOK.
7.2.3. Ifyou use Google's Chrome browser
Delete, allow and manage cookies in Chrome- Android - Google Chrome Help
- Select the Chrome menu icon.
- Select "Settings".
- At the bottom of the page, select "Show advanced settings".
- In the "Privacy" section, select "Content settings".
- Select "Prohibit all sites from storing data".
- Select OK.
7.2.4. If you use Apple's Safari browser
Legal - Use of Cookies
- Click on "Settings" > "Safari" > "Privacy" > "Cookies and website data".
Delete history and cookies stored inSafari on your iPhone, iPad or iPod touch and Manage cookies and website data inSafari on Mac
7.2.5. If you use the Opera browser from Opera Software
Opera Web preferences - Opera Help
- Modification of this Management Policy
This Management Policy is subject to change. The Company therefore advises you to consult this page regularly. The Company will notify you of any significant changes to the Management Policy.
- More information
For further information on the use of cookies, please consult the CNIL website.
- Contact us
If you have any questions about this Management Policy or the use of cookies on the Site, you can contact the Company at the following e-mail address: dpo@369degres.comou at the following postal address: Société 369°, Le Néos II, 130 rue de la Jasse de Maurin, 34070 - Montpellier.